100% satisfaction guaranteed

We want you to experience a new level of comfort with the Separatec!

We know that it is difficult to imagine our innovative product without trying it on. That is why we have created our 100% satisfaction guarantee.
If you are not satisfied with your first pack of Separatec *, you can just keep it. Just let us know whether you would like a refund (excluding shipping costs) or an exchange.

* Please note the few conditions for this offer:


The guarantee only applies to your first order at de.separatec.com.
The offer is limited to one pack of underwear per household.
All inquiries must be sent within 30 days of the date of purchase.
If you would like an exchange, we will send you a replacement free of charge.