Disclaimer of liability
Separatec collects customer data to improve and personalize your shopping experience. This information enables us to communicate with our customers about our products, services and promotions.
1. Collection and Use of Information
A. Registration and ordering. Customers must complete an online registration process prior to using certain parts of this website or ordering products. During registration, customers are asked to provide us with certain personal information including, but not limited to, the customer's name, shipping and billing address, telephone number, email address, and credit card number. In addition, we may also ask about the gender of the customer, the customer's country of residence and / or the country of operation of the customer organization so that we can comply with applicable laws and regulations. This personal data is used for billing purposes, to fulfill customer orders, to communicate with customers about customer orders and for internal marketing purposes. If we encounter a problem processing the customer's order, we may use the personal information provided to us to contact customers.
B. Email address. Customers enter email addresses for the following purposes (including but not limited to): signing up for free promotional notifications, asking us to notify customers when new product styles are released, subscribing to our email newsletter. We do not use your email address to send spam, and spam is defined as unsolicited commercial email. All emails from our website should be linked to the service delivery on our website for which you have registered, with a reply to your email, or with other communications that you consent to receiving.
C. Cookies, Web Beacons and Related Technologies. As on many websites, cookies and web beacons (also known as Clear GIF technology or "Action Tags") are used on this website to speed up customer navigation on the website, to recognize customers and customer access rights Track customer website usage.
(ii) Web beacons help deliver cookies and help us determine whether and how often a site on this website has been accessed.
D. Log files. As with most websites, the location server automatically detects the Internet URL that customers use to access that website. We may also log the customer's Internet Protocol (IP) address, Internet service provider, and date / time stamp for system administration, order review, internal marketing, and system troubleshooting. (An IP address can indicate the location of the customer's computer on the Internet.)
E. Children's privacy. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under the age of 13. Once we learn that we have collected them, we will take steps to delete them. If customers are younger than 13 years, please do not provide us with any personal information. If you learn that your child has provided us with personal information without your consent, you can notify us at email@example.com.
2. Use and Disclosure of Information
A. Internal use. We use customers' personal data to process customer orders and provide customer service. We may use our customers' personal information internally to improve the content of our website, improve our reach and carry out our own marketing efforts (including marketing our products to customers) and to gather general market information about visitors to this website.
B. Communication with customers: We use customers' personal data to communicate with customers through our website, deliveries and customer orders. We can also send customers a confirmation email when customers register with us. On the rare occasion that this is required, we may send customers a service-related announcement. We can also send emails to customers to notify customers when we launch new products and special offers. If customers log in with the customer's email address, we will use this to forward the information to the customer. We always allow our customers to unsubscribe from future emails.
C. External use. We want to offer our customers excellent service products and offer them a wide selection. We do not sell, rent, trade, license or otherwise disclose any specific personal or financial information of the customer to any third party.
3. Data security
This website contains physical, electronic and administrative procedures to ensure the confidentiality of the customer's personal data. We take several steps to process our customers' personal information at our facilities. Access to the personal data of customers is restricted. Only employees who need access to the customer's personal information in order to perform a specific job are given access to the customer's personal information.
4. Data protection contact
If you have any questions or concerns about privacy, the privacy contact for this website is listed below:
We promise to investigate and respond to the privacy complaint sent to the email address provided above within 3 working days of receipt. In the answer from us, a solution to the complaint is suggested, e.g. B. removing information from our database or from records. If you send us a data protection complaint, please enter "Data protection complaint" in the subject line and note the fact that you are